Cookie Policy

Cookie Policy for Phenomonee Online Store

Last Updated: September 21, 2023

  1. Introduction

Welcome to Phenomonee, an online store dedicated to providing you with quality products and services. This Cookie Policy explains how we use cookies and similar tracking technologies on our website (https://www.phenomonee.co.za) and related services (collectively referred to as the “Services”). By using our Services, you consent to the use of cookies in accordance with this policy.

  1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They serve various purposes, including helping a website remember your preferences, analyzing how you use the site, and delivering personalized content and advertising.

  1. Types of Cookies We Use

Phenomonee uses both session and persistent cookies for the following purposes:

a. Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable core features such as security, account login, and cart management. You cannot opt out of these cookies if you wish to use our Services.

b. Analytical/Performance Cookies: These cookies help us understand how you interact with our website, which pages you visit most frequently, and if you encounter any errors. We use this information to improve our website’s performance and user experience.

c. Functional Cookies: Functional cookies allow us to remember your preferences and choices (such as language or region selection) to provide a more personalized and convenient experience.

d. Advertising Cookies: We may use third-party advertising partners to display relevant ads on our website or other websites you visit. These cookies track your online activity and help tailor advertisements based on your interests.

e. Social Media Cookies: These cookies are set by social media platforms (e.g., Facebook, Twitter, Instagram) and enable you to share content from our website on your social media profiles or interact with our social media pages directly.

  1. Your Cookie Choices

You have the option to manage and control cookies on our website. You can do this by:

a. Changing Your Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically find these settings in the “Options” or “Preferences” menu of your browser. Please note that blocking or disabling cookies may affect the functionality of our website.

b. Using Our Cookie Consent Banner: When you first visit our website, a cookie consent banner will appear, requesting your consent to the use of non-essential cookies. You can customize your preferences or withdraw consent at any time through the banner.

c. Opting Out of Third-Party Cookies: You can opt out of certain third-party cookies used for advertising purposes by visiting the opt-out pages provided by the respective third-party advertisers.

  1. Cookie Duration

Cookies may have different lifespans:

a. Session Cookies: These are temporary cookies that are deleted from your device when you close your browser.

b. Persistent Cookies: These cookies remain on your device for a specified period or until you delete them manually.

  1. Changes to This Cookie Policy

Phenomonee may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about our Cookie Policy or cookie practices, please contact us at:

Email: support@phenomonee.com
Address: Unit B2, The Bridge, Maitland, Cape Town, 7405

We value your privacy and aim to provide transparent information about how we use cookies. Thank you for choosing Phenomonee!

Note: This Cookie Policy is a template and should be customized to align with your specific website’s practices and legal requirements. It is advisable to seek legal counsel or consult with a privacy professional to ensure compliance with applicable laws and regulations.